Our Commitment to Accessible Online Flower Ordering

Accessibility Statement for Dollis Hill Flowers

Dollis Hill Flowers is committed to providing a welcoming and accessible online experience for all our customers. We believe that everyone should be able to order beautiful flowers from Dollis Hill Flowers online with ease, regardless of ability or technology. That is why we have prioritised accessibility in every aspect of our website, ensuring that all visitors—whether they are long-standing Dollis Hill residents or first-time customers—can enjoy a seamless and inclusive shopping experience.

Alignment with WCAG 2.1 AA Standards

Our website has been designed and developed to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. Adhering to these internationally recognised guidelines means we continually assess, review, and improve accessibility features on our platform. Meeting WCAG 2.1 AA standards ensures that individuals with disabilities—including vision, hearing, mobility, or cognition difficulties—enjoy equivalent access and opportunity when ordering Dollis Hill Flowers online.

Screen Reader Compatibility

Understanding how essential screen readers are for many users, we have ensured that all primary page functions, including flower selection, cart management, and checkout, are compatible with major screen readers. Page structures use logical and semantic headings, clear alt text for images, and navigation menus that work reliably with assistive technologies. This ongoing commitment helps ensure every Dollis Hill customer can order flowers simply and independently.

High Contrast Design for Enhanced Visibility

We recognise that visual clarity is crucial for many users. Our website offers a high contrast design option, enabling better readability for customers with low vision or colour blindness. By using distinct colours for backgrounds, text, and interactive elements, we help ensure that Dollis Hill Flowers can be browsed without visual strain, making the online ordering process straightforward for everyone.

Continuous Improvement and Feedback

Dollis Hill Flowers is dedicated to maintaining and enhancing the accessibility and usability of our website. We regularly audit our site and conduct user testing to identify new ways to improve. If you encounter any difficulty using our website, or have suggestions that could make ordering from Dollis Hill Flowers more accessible, we encourage you to contact us. Your feedback is invaluable in helping us create an even more accessible and enjoyable experience for all our Dollis Hill customers.

Dollis Hill Flowers: Accessibility for All

Accessibility is at the heart of our commitment to customer care in Dollis Hill. Whether you are looking for a thoughtful bouquet, event arrangements, or simply want to brighten someone’s day, ordering from Dollis Hill Flowers should be easy for everyone. We are proud to serve our local community by breaking down digital barriers and ensuring equal access to our flowers and services.

Thank you for choosing Dollis Hill Flowers and supporting our commitment to accessibility and inclusion.